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Notification Email Format in Jira Server

s hasan October 22, 2018

Can we add ticket current assignee, state and fix version in email body?

5 answers

0 votes
Nic Brough -Adaptavist-
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October 23, 2018

>we can not set customized email notifications project wise

Not directly, but you can do it.  Start with the docs @Gonchik Tsymzhitov has already given to help you edit the outgoing email templates.  When you've got the hang of minor changes, you can move on to something a bit more clever where you could say

#if ( "ABC DEF GHI".contains($issue.getProjectObject().getKey() )

<content for those three projects>

#else

<content for other projects>

#end

Please note, this was from memory, and to show you the idea, there's a good chance the "if" statement is not quite right

0 votes
s hasan October 22, 2018

Thanks, I believe we can not set customized email notifications project wise.

Suppose we have 10 projects and we want a separate email template for abc project which will include assignee name, state and fix version in email.

0 votes
Gonchik Tsymzhitov
Community Champion
October 22, 2018

Hi! 

 

Sorry, it was for Jira server 7.3 

Anyway, this one for Jira server 7.1, in fact it the same

https://confluence.atlassian.com/adminjiraserver071/customizing-email-content-802592932.html

 

Cheers,

Gonchik Tsymzhitov

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s hasan October 22, 2018

Hi, this is for jira cloud I have Jira server 7.1.10.

0 votes
Gonchik Tsymzhitov
Community Champion
October 22, 2018

Hi! 

 

Sure, please a have look this KB

https://confluence.atlassian.com/adminjiraserver073/customizing-email-content-861253783.html

 

Cheers,

Gonchik Tsymzhitov

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