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Not possible to return Task from Postponed

Viktoria Ivanchuk January 16, 2019

Not possible to return Task from Postponed in case the other User Postponed it - button Assign is displayed:

https://monosnap.com/file/YlUJ3juIE3tItCMS6v77j5YIn0Pu8x

https://monosnap.com/file/3EeF5o1WkDgt6rPXvo5ysXO4FWtTgc

1 answer

1 vote
Nic Brough -Adaptavist-
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January 16, 2019

There is a "condition" on the transition out of postponed that your account is not meeting.  As you say "other user postponed it", I would guess it is something like "user who transitioned this issue into the postponed status", but ti could be something else.

Check with your admins what the conditions are.

Viktoria Ivanchuk January 16, 2019

Nothing happens after Assigning it, still, nothing can do with it.

The member, who postponed it - too.

Nic Brough -Adaptavist-
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January 16, 2019

Then the condition is not based on who the current assignee is.

You do need to look at the conditions on the transition to find out why it's not letting you use it.

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