Not enable plugin "Git Integration for Jira"

[Dmitry Babenko]

Hi all! Installed the plugin, tried to enable it and got the message:

Unable to start the following plugins due to timeout while waiting for plugin to enable: com.xiplink.jira.git.jira_git_plugin

What's the problem?

[Brant Schroeder]

@Dmitry Babenko it could be a number of things preventing the plugin from starting.  Not enough memory, corrupt cache, etc are a few.  What are you seeing in the logs?  this should provide a better insight into what is happening so you can fix the issue.  Can you share what is in the log at the time of plugin activation.  

[Dmitry Babenko]

Version 4.25.2
2024-02-27 11:42:11,221+8 http-ххх: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: babenko ERROR babenko 697x2339x1 6b2mhv 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.xiplink.jira.git.jira_git_plugin - from log.
Memory,  etc - enough. Tried clearing the cache.

[Brant Schroeder]

@Dmitry Babenko Can you share a bit more of the logs?  It would be helpful to see more of the logs after the activation fails.

[Dmitry Babenko]

2024-02-27 19:43:58,695+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv INFO nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (1): [com.xiplink.jira.git.jira_git_plugin], 2 seconds remaining
2024-02-27 19:43:59,695+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv INFO nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (1): [com.xiplink.jira.git.jira_git_plugin], 1 seconds remaining
2024-02-27 19:44:00,696+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv INFO nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (1): [com.xiplink.jira.git.jira_git_plugin], 0 seconds remaining
2024-02-27 19:44:01,709+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv ERROR nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.xiplink.jira.git.jira_git_plugin
2024-02-27 19:45:41,590+8 Caesium-1-2 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Start to check for index consistency.
2024-02-27 19:45:41,603+8 Caesium-1-2 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Index consistency check finished. indexConsistent: true; timeToCheckIndexConsistency: 12 ms
2024-02-27 19:46:41,590+8 Caesium-1-3 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Start to check for index consistency.
2024-02-27 19:46:41,599+8 Caesium-1-3 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Index consistency check finished. indexConsistent: true; timeToCheckIndexConsistency: 7 ms
2024-02-27 19:47:28,833+8 jira-stats-0 INFO [c.a.j.util.stats.JiraStats] [JIRA-STATS] [INDEXING-LIMITS] snapshot stats: duration=PT5M, statsOverhead=n/a, data={"_statsName":"INDEXING-LIMITS","_statsType":"snapshot","_time":"2024-02-27T16:47:28.832Z","_timestamp":1709052448832,"_duration":"PT5M","_invocations":0,"_statsOverhead":"n/a","settings":{},"indexIssueWithRelated":0,"indexComments":0,"indexWorklogs":0,"indexChangeHistory":0,"indexAll":0,"numberOfTimesCommentsLimited":0,"numberOfTimesWorklogsLimited":0,"numberOfTimesChangeHistoryLimited":0,"numberOfComments":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"500":0,"1000":0,"10000":0,"20000":0,"50000":0}},"numberOfWorklogs":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"500":0,"1000":0,"10000":0,"20000":0,"50000":0}},"numberOfChangeHistory":

[Brant Schroeder]

@Dmitry Babenko when you try and start the app what is the server memory doing?  You might need to allocate additional memory to get it to start.  You already cleared the app cache so that would be my other suggestion.