Not able to move the stories from one column to another on my Thor 2Jira cloud board

[Saurabh Abojwar]

Not able to move the stories from one column to another on my Thor 2Jira cloud board. If I move the stories, those comes back to original column 'In Progress'. All the stories are under same column. Can someone help me here. Thank!

[Gor Greyan]

Hi @Saurabh Abojwar

Thanks for the question.

When you drag an issue to another column, Jira is actually trying to transition it to a different workflow status. If it immediately jumps back to the original column, the transition is most likely being blocked.

I'd start by checking whether the transition has any required fields, validators, or conditions that might be preventing it from completing.

Are you seeing any error message when you drop the issue into the new column, or does it simply move back without any notification?

[Marc -Devoteam-]

Hi @Saurabh Abojwar 

In relation to what @Gor Greyan is providing, check the history tab on the issue, what does this tell you.

Is the issue transitioned, and is there a follow-up action done, maybe automation?

Or is the status mapped in the column on the board even used in the Story workflow, if not, you can't move it to that column as the issue type can't transition to the workflow status mapped to the column.