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Not able to login to the board can see my tickets ? its in redirection loop?

Yawar Manzoor
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May 13, 2026

Not able to login to the project  board , but can login to default board its been 2 weeks since this error , kindly let me know how to resolve itScreenshot from 2026-05-13 23-03-04.png

3 answers

0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2026

Hello @Yawar Manzoor ,

Good day! Welcome to Atlassian community :)

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Yawar Manzoor
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May 13, 2026

Hi @Shalini Pradhan 
I tried on my mobile and on another laptop but same issue

0 votes
Varsha Joshi
Community Champion
May 13, 2026

I would reach out to the administrator.

Yawar Manzoor
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I'm New Here
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May 13, 2026

Hi @Varsha Joshi ,

FIrst this I have done 

Like Varsha Joshi likes this
0 votes
Marc -Devoteam-
Community Champion
May 13, 2026

Hi @Yawar Manzoor 

Can you access other spaces or boards in Jira?

Are you using a shared link to the board or bookmark to this board?

What if you access you instance on the base url and browse to the space and board?

Yawar Manzoor
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 13, 2026

Hi @Marc -Devoteam- 

I tried navigating via the notifications in Jira, but I’m getting stuck in a redirection loop.

At the moment, I’m not able to access any projects/boards directly. I can only see the notifications, but opening them doesn’t load the actual issue and keeps redirecting.

Please check if there are any permission or access issues on my account.

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