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Not able to find configure option for JIRA in microsoft copilot

Rai, Sharad
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January 25, 2026

https://support.atlassian.com/jira/kb/connection-error-when-trying-to-use-jira-with-copilot-in-microsoft-teams/

While I can see the Jira app listed in Microsoft Copilot, any query I run returns an error stating that Jira needs to be configured first. However, I am unable to find any configuration option for the Jira app within Copilot.

It may also be relevant to note that our organization does not use Microsoft Teams for instant communication; we use Webex instead. Is there a way to address this issue?

1 answer

0 votes
Divya Sudhakar (US - ADVS)
January 25, 2026

You may have to have Teams to be able to install the Copilot and connect to JIRA.Check this link :https://support.atlassian.com/jira-software-cloud/docs/integrate-the-jira-cloud-plugin-for-copilot-in-microsoft-teams/

 


 

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