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Not able to create issues using JIRA Trial license

Piyush July 31, 2022

Not able to create issues using JIRA Trial license.

 

I have valid license till 29th Aug. But i cannot see option to create issues. 

I login with administrator acesss but cannot see option to create issue or see the projects created. 

URL is :http://localhost:8080/secure/Dashboard.jspa

Kindly add the steps in detail to be followed. 
Capture.JPG

1 answer

1 vote
Fabian Lim
Community Champion
July 31, 2022

Hi @Piyush

In order to create an issue you need at least a project and added to a project as a user to browse and create issues.

Link: https://support.atlassian.com/jira-cloud-administration/docs/manage-project-roles/

Regards 

Piyush July 31, 2022

@Fabian Lim : When I add the project using administrator role in trial license  i am seeing below screen and cannot see the project 
Capture.JPG

ii ) I checked the permission for project created and its  has default permission to create issue or any actions . But when  login with administrator role to create issue etc  I cannot see project or create issue options. 
Capture2.JPG


iii ) I created a developer role and assign user to it but cannot login with this new user also also getting below error when I open user details . Not sure what to do tried all options : 
Capture1.JPG

Piyush August 1, 2022

Anyone will be able to help me on tho.s

Fabian Lim
Community Champion
August 1, 2022

Check who is on browse permissions. Without browse permissions you cannot create.

Also make sure they have a Jira license.

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