Not able to create a user in Forge App

[Bohdan Baranov]

While trying to call POST /rest/api/3/user, on the documentation (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post) 

I am getting 400 Error and this in error messages

0: "Access to the resource was denied due to missing scope grants.Your app was granted the following scopes: [manage:jira-configuration, offline_access, read:me, read:jira-user].\nThe resource can be accessed by having one of these groups of:\n"

Is this a bug, or I am really missing scopes or any other issue happening here?

App specifics:

• the API call was done with requestJira function imported from @forge/bridge
• the app uses Custom UI components

• Request URL:

  https://api.atlassian.com/ex/jira/568ddb58-bbd6-4f59-9faa-ecd2d2a33e71/rest/api/3/user

[Antonio Mansilla]

@Fabio Racobaldo _Catworkx_ any updates on this? This issue blocks the development of our Forge app since creating/inviting users is a must feature.

Thank you so much for your attention and participation.

[Fabio Racobaldo _Catworkx_]

ciao @Antonio Mansilla ,

unfortunately I have not an answer about that error. Try to request support to Atlassian team through the following link https://support.atlassian.com/contact/

[Fabio Racobaldo _Catworkx_]

Hi @Bohdan Baranov ,

please could you check number of current users based on your plan?

If you read the documentation, error 400 could be associate to "Returned if the request is invalid or the number of licensed users is exceeded." (Read response chapter associated to that Rest API)

Hope this helps,

Fabio

[Bohdan Baranov]

Hi @Fabio Racobaldo _Catworkx_ 

Thank you for the answer.

Currently, we have 4 users, and as far as I know, the limit should be at least 10 users. Creating a user invitation from the Atlassian UI is not a problem, so I guess the API should work fine as well.