Not able to add "unsupported" validator through REST API in Bulk workflow transition?

[Ravi Prasad]

Not able to add "unsupported" validator through REST API in Bulk workflow transition error like "Rule cannot be applied to this type or is unsupported".

JIRA REST API Endpoint: 

"https://your-domain.atlassian.net/rest/api/3/workflows/create"

ERROR RESPONSE:

{

      "errors":

                [

                   {

                        "type": "RULE",

                        "message": "Rule cannot be applied to this type or is unsupported.",

                        "code": "UNSUPPORTED_RULE",

                       "level": "WARNING",

                      "elementReference":

                                      {

                                               "ruleId": "fa355ea2-4ed8-48af-a893-779e6e229240"

                                      }

                     }

                ]

}

Regards,

Ravi Prasad.

[Trudy Claspill]

Hello @Ravi Prasad 

Is the workflow for a Team Managed project or a Company Managed project?

What type of rule/validator are you trying to add? Please show us the code for the call you are making to the API.

[Ravi Prasad]

Hi @Trudy Claspill ,

This workflow is company managed project.

validators: "ruleKey": "system:unsupported"

REST API Endpoint: https://your-domain.atlassian.net/rest/api/3/workflows/create

Regards,

Ravi Prasad.

[Trudy Claspill]

Please provide the data that you are providing in the API call, aligning with what the documentation specifies as required and valid input.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-workflows/#api-rest-api-3-workflows-create-post

If you are using variables within the data, please provide the code that sets the value for the variables.

[Ravi Prasad]

ENDPOINT:  https://your-domain.atlassian.net/rest/api/3/workflows/create

METHOD: POST

Payload:

{
    "scope": {
             "type": "GLOBAL"
      },
    "statuses": [
            {

                    "id": "10066",
                    "name": "Pending",
                    "statusCategory": "IN_PROGRESS",
                    "statusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f"
            },
           {
                   "id": "10067", 
                   "name": "Work in progress",
                   "statusCategory": "IN_PROGRESS",
                   "statusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f"
           },
          {
                    "id": "4",
                    "name": "Reopened",
                    "statusCategory": "TODO",
                    "statusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49"
           },
          {
                    "id": "1",
                    "name": "Open",
                    "statusCategory": "TODO",
                    "statusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b"
           },
          {
                 "id": "10000",
                 "name": "Done",
                 "statusCategory": "DONE",
                 "statusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b"
           }
     ],
    "workflows": [
                      {
                         "name": "BENKL01: Jira Service Management default workflow",
                         "description": "This Jira Service Management default workflow was generated for Project BEN1",
                       "startPointLayout": {
                                         "x": 702.5,
"y": -35.19999999999999
},
"statuses": [
{
"layout": {
"x": 491.38671875,
"y": 166.09999755859377
},
"properties": {},
"statusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f"
},
{
"layout": {
"x": 636.359375,
"y": 166.09999755859377
},
"properties": {},
"statusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f"
},
{
"layout": {
"x": 662.6328125,
"y": 276.09999755859377
},
"properties": {},
"statusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49"
},
{
"layout": {
"x": 677.9140625,
"y": 59.80000000000001
},
"properties": {},
"statusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b"
},
{
"layout": {
"x": 861.98828125,
"y": 166.09999755859377
},
"properties": {},
"statusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b"
}
],
"transitions": [
{
"id": "1",
"name": "Back to open",
"description": "",
"type": "DIRECTED",
"toStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"links": [
{
"fromStatusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f",
"fromPort": 1
},
{
"fromStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"fromPort": 1
}
],
"actions": [],
"validators": [],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.back.to.open"
}
},
{
"id": "2",
"name": "Pending",
"description": "",
"type": "DIRECTED",
"toStatusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f",
"links": [
{
"fromStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"fromPort": 7
},
{
"fromStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"fromPort": 7
},
{
"fromStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"fromPort": 7
}
],
"transitionScreen": {
"ruleKey": "system:transition-screen",
"parameters": {
"screenId": "10069"
}
},
"actions": [],
"validators": [
{
"ruleKey": "system:unsupported",
"parameters": {
"class.name": "com.atlassian.jira.workflow.validator.UserPermissionValidator",
"nullallowed": "true",
"permissionKey": "ADMINISTER_PROJECTS",
"vars.key": "Ravi Prasad"
}
}
],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.pending"
}
},
{
"id": "3",
"name": "Start progress",
"description": "",
"type": "DIRECTED",
"toStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"links": [
{
"fromStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"fromPort": 5
},
{
"fromStatusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f",
"fromPort": 3
},
{
"fromStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"fromPort": 1
}
],
"transitionScreen": {
"ruleKey": "system:transition-screen",
"parameters": {
"screenId": "10068"
}
},
"actions": [],
"validators": [],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.start.progress"
}
},
{
"id": "4",
"name": "Create",
"description": "",
"type": "INITIAL",
"toStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"links": [
],
"actions": [],
"validators": [
{
"ruleKey": "system:check-permission-validator",
"parameters": {
"permissionKey": "CREATE_ISSUES"
}
}
],
"triggers": [],
"properties": {}
},
{
"id": "5",
"name": "Reopen issue",
"description": "",
"type": "DIRECTED",
"toStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"links": [
{
"fromStatusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b",
"fromPort": 5
}
],
"actions": [
{
"parameters": {
"field": "resolution",
"value": "",
"mode": ""
},
"ruleKey": "system:update-field"
}
],
"validators": [{
"ruleKey": "system:unsupported",
"parameters": {
"class.name": "com.atlassian.jira.workflow.validator.UserPermissionValidator",
"nullallowed": "true",
"permissionKey": "ADMINISTER_PROJECTS",
"vars.key": "Ravi Prasad"
}
}],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.reopen.issue",
"sd.resolution.clear": ""
}
},
{
"id": "6",
"name": "Mark as done",
"description": "",
"type": "DIRECTED",
"toStatusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b",
"links": [
{
"fromStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"fromPort": 3
},
{
"fromStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"fromPort": 3
},
{
"fromStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"fromPort": 3
}
],
"transitionScreen": {
"ruleKey": "system:transition-screen",
"parameters": {
"screenId": "10070"
}
},
"actions": [],
"validators": [{
"ruleKey": "system:unsupported",
"parameters": {
"class.name": "com.atlassian.jira.workflow.validator.UserPermissionValidator",
"nullallowed": "true",
"permissionKey": "ADMINISTER_PROJECTS",
"vars.key": "Chetan"
}
}],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.mark.as.done"
}
}
]
}
]
}