Not able to add plugin to my jira software instance

[Nikola Vojtek]

Hi,

I have an issue when trying to add this plugin to the Jira Software:

Jira Jira issue sync [2-way integration+migration] NEW app

https://marketplace.atlassian.com/apps/1223930/jira-jira-issue-sync-2-way-integration-migration-new-app?hosting=cloud&tab=overview 

I am a site admin, and once I go with the try now option, I receive a message Something Went Wrong.

Anyone experienced this before?

Thanks,

Nikola

[Diana_Architect_ZigiWave]

@Nikola Vojtek did you resolve it? If not, I hope that this issue will be resolved. May I offer an alternative tool to the one you currently use, just in case you want to try something different? ZigiOps is a flexible no-code integration platform that can be customized to fit any use case. It can easily connect and sync any type project/any type issue - like in your use case sync Jira Jira Issues. Feel free to take a look at it and if you want to see it in action, you can also book a demo.

Regards, Diana (ZigiWave team)

[Nikola Vojtek]

Hi Diana,

I have managed to get in touch with the person from jira plugin that I needed. So we managed to resolve the issue. They have opened me a new instance. We can close this ticket. 

Thank you and best regards,

Nikola

[Diana_Architect_ZigiWave]

Glad to hear that it's resolved.

[Brant Schroeder]

@Nikola Vojtek Welcome to the Atlassian community

You will need to contact Atlassian support so that they can take a look at your instance.  https://support.atlassian.com/contact/