No Issue Type field mapping when importing through CSV

[Abdallah AlSurakji]

Good day,

I am trying to import tasks into Jira using the CSV import option, but for some reason the Issue Type field mapping does not show. I've read elsewhere that this depends on the fields shown when creating an issue, but the Issue Type field is shown there.

Thanks in advance 

[sgover]

Did you get this resolved? I'm running into the same issue.

[Danielle Green]

Hi Abdallah

Could you give a few more details - what do you mean by 'mapping does not show'? Is it not showing up after the tickets are imported, or when you are doing the mappingso n the import wizard? Could you give us the examples of your csv column (ie field) headings)?

Danielle

[Abdallah AlSurakji]

Hey Danielle

Thanks for your response. They do not show during the import stage using the import wizard. Other Jira fields are present, but the issue type isn't, and therefore I cannot create Stories with Sub-Tasks.

This is a screenshot of the CSV column headings 

[Mary Mark]

You need to add the "Issue Type" to the Create screen

[sgover]

I'm having the same problem. However, Issue Type is on the Create screen already, by default. Any other ideas?

[PEGE]

I've had the same problem. 

I have a Jira project with only featues ans Sub-tasks as available Issue Types.

When trying to import a csv-file I could not map the Issue type field.

I've read Mary Marks comment in this this topic. When I create an issue/workitem in a project the create screen shows the posibillity to select an issuetype on top of the screen (the screen that the user sees when creating an issue). So I thought that Issue Type was on my screen. I thought that Mary Marks comment did not apply to my situation.

But when I checked the feature create screen (in the Jira admin module! So under Issues and than Screens) the field Issue Type wasn't on the screen at all!

I've added the field to the screen. I've checked by creating a issue by hand if the field was not shown twice on the create screen and that is not the case. Then I've tried to import the csv and it worked.

So sgover: I think that you, just like I did, think dat the field is allready on the screen because it's beeing shown by default when you create an issue. But that's an incorrect assumption. The field isn't on the screen and you have to add it to the screen in the admin module.