Next-Gen: Ticket States

[Ketil Moland Olsen]

Hi,

I have just stated to explore Jira Next-Gen, and I really love the clean and clutter free workflows. Good work!

I have a question about the ticket states – Backlog (Passive), Doing (Active) and Done (Passive). Is it possible to have more states that is classified as Done? I need to distinguish between Done and Rejected, but I'm currently allowed one Done-type state in the project, as far as I can tell. The reason I want to do this, is to be able to get Done and Rejected tickets off the board to clean up.

Kind regards,

Ketil Moland Olsen 

[Petter Gonçalves · Accepted solution]

Hello Ketil,

Welcome to Atlassian Community.

Unfortunately, you can not add multiple statuses to the done category in next-gen projects as you need, however, we have opened a feature request to implement it:

- Ability to customize status category in Next-gen projects

Please, add yourself as a watcher and vote on this feature request to be notified about any updates and increase its priority with our development team.

For now, you can use a custom text-field to differentiate a Rejected from a Completed issue, adding the status done for both of them.

Let me know if this information helps.

[Ketil Moland Olsen]

Thanks for your reply, it’s appreciated. I will definitely vote for this feature. For now, the workaround you suggested seems like a reasonable options.

Thanks again!

Regards,

Ketil

[Petter Gonçalves]

You are welcome, Ketil!

Have a nice day.