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Newline character not recognized when JIRA description through automation

Deepak Srinivasan
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October 26, 2024

We have setup some automated JIRA creation using markdown. Using markdown tags like headings and bold face work fine. However, new line character '\n' does not work

 

I tried multiple suggestions from the forum including '\\' or '\' or <br> but none of them work. Is there any way to make new line work in JIRA description during automation or while importing issues through CSV

1 answer

1 vote
Rilwan Ahmed
Community Champion
October 27, 2024

Hi @Deepak Srinivasan ,

Welcome to the community !!

1. For new lines while importing
-- There are already bug created  JRACLOUD-65671 and JRACLOUD-65671 
Please refer to the workaround mentioned in JRACLOUD-65671

2. For new lines in Automation
-- Just hit "Enter" from keyboard where you need the new line in automation rule.
image.png

https://www.markdownguide.org/basic-syntax/

Deepak Srinivasan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2024

Thanks for the reply Rizwan. I could not find any workaround in JRACLOUD-65671. Can you please check ?

Rilwan Ahmed
Community Champion
October 27, 2024

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