New view - adding watchers and downloading assets

[Luke McHugh]

How do I add watchers to tickets in the new view?

How do I download all assets at once instead of one at a time?

[Angélica Luz]

Hi Luke,

Currently, it's not possible to add or manage watchers when using the new issue view.
We have a feature request suggesting the implementation of such ability:
- https://jira.atlassian.com/browse/JRACLOUD-69751
Please, make sure to watch and vote to receive updates.

Regarding the assets can you please clarify if it's related to download all attachments?

Regards,
Angélica

[Luke McHugh]

Angelica,

Yes, it is regarding downloading all assets. Currently I cannot download all assets or manage watchers so we have reverted back to the original view. The new view does not allow us to continue with our day to day activities.

[Luke McHugh]

Angelica,

The attached link also doesn't work for my team, how do they access the JIRA cloud ticket?

[Angélica Luz]

Hi Luke,

Related to the attachments, we also have a feature request and there is a workaround to download all attachments:

- https://jira.atlassian.com/browse/JRACLOUD-70033

Here is the feature to manage watcher for your team to try to open again, it's working for me when using incognito and normal mode. Please, ask them to check if there is something that may be blocking the link to open:

- https://jira.atlassian.com/browse/JRACLOUD-69751

If you need further assistance, please let us know.

Regards,
Angélica

[Luke McHugh]

Angelica,

Thank you for getting back to me, when will we hear back on these issues? When will a decision be made? Please advise, thanks!

[Angélica Luz]

Hi Luke,

You can check our Implementation of New Features Policy where it shows how Atlassian prioritize what will be implemented.

Hope this clarifies.
If you have any other question, please let us know.

Regards,
Angélica