New UI - reset portal only customer password

[janis_elmeris_magebit]

How can I post a restricted comment in the new UI? See the screenshot – where is the option? https://ibb.co/j2kLNp

[Angélica Luz]

Hi Jānis,

Thank you for reporting this issue.
I've tested in my test instance and it's not possible to restrict comments in Jira Software and add internal comments on Jira Service Desk.
Based on your request, I've created a feature request suggesting them to add this feature to the new issue view.

- https://jira.atlassian.com/browse/JRACLOUD-70149

Please, make sure to watch and vote to receive updates about the feature.

If you have any other question, please let us know.

Regards,
Angélica