New Related Work Items layout

I've just noticed a new view for Child Work Items, and it's getting much hate from our users.

We predominately use issue links, and don't use subtasks nor the parent/child hierarchy.

Currently when opening a work item, you no longer see linked work items and subtasks in a separate panel. Atlassian is now grouping these panels together so you can only see one or the other. They have defaulted to show child work items (always empty), which means that we now need to click to show linked work items (always populated).

My question is whether this is bothering anyone else? Does anyone know of a way to change the default to show Linked Work Items rather than Child work items?

4 answers

1 accepted

1 vote

Answer accepted

I've worked with someone from Atlassian support and it looks like this obscuring of linked work items in preference to the parent/child hierarchy is here to stay: "This is designed to present linked work items in a compact tabular view aligned with the Child Work Items table, making navigation easier." and "This feature was introduced to help users manage linked work more quickly and with fewer errors by allowing inline updates instead of opening individual issues. I believe this improvement is intended to remain part of the product."

Atlassian Support has created two feature requests where we can voice our thoughts on this:

https://jira.atlassian.com/browse/JRACLOUD-97455 - Main issue about obscuring data
https://jira.atlassian.com/browse/JRACLOUD-97454 - Workaround to improve the view if 97455 is not actioned.

This is where you should for and share your feedback.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Please give us a way to change the default! We don't use sub tasks and it's super frustrating to have that in my face and have to remember how to find links.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @James Rickards _SN_

Use the help menu and the provide feedback option to let Atlassian know your thoughts about this chnage.

Here on the public forum, this will likely not be "read" as feedback on this change.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks @Marc -Devoteam- . See accepted answer and link to Feature Requests.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

@James Rickards _SN_ It's driving me nuts and I keep thinking we don't have linked work items when we do. Has anyone found a way to make it default to links instead of sub tasks? Or at least make it clear that links are there when defaulting to sub tasks.