Needing to remove some options from the "More" button that WBS Gantt has created

[Neil Green]

We are evaluating WBS Gantt to work alongside JIRA and Confluence. It works in many ways but one issue is that it has created a whole host of new options in the Task "More" button that are 1. not needed and 2. Prevent us from accessing options that we do need that are at the bottom of the page. This issue was identified in an earlier thread (pasted below) - but the suggested solution is not available on my version / system.

Can anyone help?

Jenny Oct 23, 2017 • edited

WBS Gantt chart has the configuration to remove the create child issue button in the JIRA issue browsing screen.( 'More' button in menu bar)

Cogwheel icon > Add-ons > 'Child issue creation'> Edit > 'menu Location in JIRA'> Uncheck the 'Top in Operation bar' and 'Bottom operation bar.' If you also don't need in issue panel, please uncheck ’WBS Gantt panel 'as well.
Here are the detail information: child issue settings

If you have questions or concerns, please raise a support request. One of our support engineers will be happy to help you.

 Ricksoft customer support.

All the Best,

[Gabriel Quadros · Accepted solution]

Hello, @Neil Green 

Thank you for bringing this behavior to our attention and creating this Community Question.

The create <issue type> option is automatically created by WBS Gantt-Chart when the plugin is installed on the Jira Instance, but it cannot be customized. When you select any of its options, WBS Gantt-Chart automatically creates a new is contained in link between the old and the new issue.

A workaround for dealing with this option is to remove or relocate it from the Ticket screen by following these steps:

• Inside your Project, go to the Project settings screen
• At the left menu, go to WBS Gantt-Chart option
• On the next screen, click on Edit at the right side of the Create child issue
• Uncheck the option Top of operations toolbar

We are looking forward to hearing more from you. If you need assistance with our plugins or have any other questions, please contact us anytime at Ricksoft-Support.atlassian.net. I will be happy to help.

We wish you a great day!

Kind Regards,
Gabriel Quadros | Support Engineer
Ricksoft Support Team