Community
Products
Jira
Questions
Need to send data from zoho project to Issue

Need to send data from zoho project to Issue

We have requirment to send data of issue from zoho project means need to create.
I am doing testing with postman but facing issue in payload

1 answer

1 vote

Welcome @AGSuite Technologies

What error are you facing?
Have you tried with webhooks?
Have you tried some integrations with Zoho from Atlassian marketplace?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

{

"errorMessages": [],

"errors": {

"issuetype": "Issue type is a sub-task but parent issue key or id not specified."

}

}

I am also sharing you the payload

{

"fields": {

"project": { "key": "SDE" },

"summary": "Issue Summary Goes Here",

"description": {

"type": "doc",

"version": 1,

"content": [

{

"type": "paragraph",

"content": [

{

"type": "text",

"text": "Detailed description of the issue."

}

]

}

]

"issuetype": { "name": "Task" }

}

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @AGSuite Technologies

Like the error says you need to provide the key of your parent issue, which is task and with this payload I don't see the the ID of your issue type. You can find this when you go to Issue type scheme of your project and click on the issue type. Within the URL, you will see the ID.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

But we only need to create issue , How we get parent issue id , if no issue is created till now

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Task has its own unique issue type id regardless if the issue has been created or not.

If this is a team managed project, you can find it under Project Settings > Issue Types > Task

If this is company managed project, you can find it under Project Settings > Issues > Types > Click on the Task issue type and it will redirect you to the workflow and in the URL itself you will see the ID.