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Need to import a Text field with multi-line from CSV file-not working

Nihar
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March 1, 2018

We need to import a field from CSV file with multi-line text field to JIRA custom field of type Text Field(Multi-line). 
Can you please suggest the way how can we import these multi-line(with carriage return at end of each line) to JIRA custom field via Import External Project-->JIRA importer Wizad -- CSV [OR] Xray Test Case importer?

End Result at JIRA custom field: will display all multi-lines in new lines e.g.
1. Line1
2. Line2
3. Line3

We tried using double quotes as suggested in JIRA importer but it is not working and imported as single line only even though we have new line entered in the xlsx.

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Answer accepted
Alex Koxaras -Relational-
Community Champion
September 20, 2021

Hi @Nihar 

On your csv file, go to the field you want to have multiple lines, and "edit" (press F2) that cell. At the end of each line you have to press alt+enter. This will cause the line to break inside the cell. Once you do that, save the file and try importing it again!

I can confirm that you can indeed import a multi line text.

Be well,
Alex 

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