For example : in rlsh ,bug , lets say its AFO Client, how much time the request get raised quiet often in a month we need to categorize those tickets in top 10 based on repeatation of the issue raised
Hi Vyshnav,
You can try:
JQL: project= (input project name) and issutype = bug and reporter = (Input reporter/client)
This will bring all tickets that are opened by a specific reporter.
The you can export this in XLS and make a count based on Summary or Description what ever is relevant for you to find how many tickets with the same topic have been opened.
Hope this helps you.
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