Need to customize notification per field

[durga prasad panda]

Hi

Is it possible to stop sending notification for some specific custom field updates?

We are using some custom fields for integration purposes. These fields are not even present in the view/edit screen. But each time this integration runs it updates these field value which triggers a lot of emails that are not necessary.

[Andrew Laden]

I found this annoying as well. What you want to do is turn off issue updated notifications. 

However, what if there are some issue updates you want to notify on.

Some options:

One option. If you have automation for Jira then you can set a trigger based on updates to specific fields, and then either fire off a event. (maybe a custom one) or have automation send the email dirtectly.

Another option. Dont put those fields in the "edit" screen. Instead make a transition that loops back to itself called "edit issue" And have a transition screen that you can use to update the issue. This will make all the changes happen in a single event. Make sure your transition fires an event that will generate a notification. (ie, if you turned off notification for issue updated, you may need a different event)