Need to cancel this subscription and I will not pay any bill because this is a free trial

[Richard Song]

Need to cancel my subscription.

I never applied for Jira Premium.

Also your support portal has a bug, it is contiuning refresh the browser..  

[Trudy Claspill]

Hello @Richard Song 

You can cancel a subscription by following the guidance in this document:

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

If you have questions about billing you can reach out to the Atlassian Billing, Licensing, and Pricing team by completing the form on this web page:

https://www.atlassian.com/company/contact/purchasing-licensing#/

FYI - this is a user community so we don't have access to billing information or the sites created/managed by other Atlassian customers. But we're happy to offer advice and point you towards documentation and other options to solve your issues with the Atlassian products