Need to add credit card to my Jira Cloud

[Mohammad Alsharabi]

I need to access my jira project and no help has been useful so far.

If i Follow the FAQ's...

Alternatively, if you are a Cloud site admin, you can see and update the credit card for your subscription within the site administration console by going to  > Billing > Payment details. From the Payment details section you can:

• see the billing contact for your site
• update the credit card details for your payment
• update the billing address for your payment 

I do not have a payment tab under billing. (only name and address)

[Daniel Eads]

Hi Mohammad,

Looks like you were not previously listed as a billing contact on your site and that one of our Customer Advocates added you as a billing contact earlier this morning. Just putting that info here as a follow-up for anyone else who might have the same problem and see this question.

Cheers,
Daniel

[Christos Moysiadis]

What if you use another browser.?? 

I had a different issue, where Jira doesn't show me something on screen and a fellow Atlassianist adviced me to change browser!

I thought it was like "hey what?,why?" but worked :P 

[Mohammad Alsharabi]

Unfortunately that's not the case with me.

[Christos Moysiadis]

Good to know @Mohammad Alsharabi

thank you for the feedback