Need support to migrate time tracer lite to Time tracker Cloud DC.

[Asanka Indunil]

i had time tracker lite licenses for my users and as it is depreciated Feb 2025 , i have purchased time tracker Cloud DC licenses. but still data/configuration,.etc. were not migrated to time tracker.  i try to save new configuration in time tracker cloud DC configurations. but configuring are not saving automatically (it says configuration will be save automatically). also, i am getting error when i try to access report from the project saying authorization error, you don't have access. i am trying to follow official article , but as configuration is not saving other issues, still end user get this automation error when they want to see reports. 

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[Vronik · Accepted solution]

Hi

https://help.tempo.io/timetrackerlite/latest

https://help.tempo.io/timetrackerlite/latest/migration-to-time-tracker-cloud-from-time-tracker-

Support:

https://tempo-io.atlassian.net/servicedesk/customer/portal/6/user/login?destination=portal%2F6

Regards