Need help with jira automation and aws sns

[PATEL,VRAJ]

I’d like to set up an automation rule in Jira that sends an email notification using aws sns every time a new issue is created and appears on a specific Jira dashboard. I’m not sure how to configure this using Jira Automation.

[Aron Gombas _Midori_]

Related here, you can send the dashboard itself in an email, as well! It may be a viable alternative to solve your use case.

This is how it looks in your email client:

... and then in the PDF:

Links:

1. https://midori-global.com/products/better-pdf-automation-for-jira/cloud/documentation/configure-automation/send-pdf#send-by-cron
2. https://midori-global.com/products/better-pdf-automation-for-jira/cloud/documentation/configure-automation/#dashboards

(Discl. this app is developed by our team.)

[Trudy Claspill]

Hello @PATEL,VRAJ 

Welcome to the Atlassian community.

Have you seen this documentation?

https://support.atlassian.com/cloud-automation/docs/configure-aws-sns-for-jira-automation/

[Kelly Bilodeau]

@Trudy Claspill is there a reason the key-value pairs are nested inside the `automationData` field? Is it possible to not do this?

{
  "Type" : "Notification",
  "MessageId" : "471b515d-50c5-5fc1-838a-30260807b93b",
  "TopicArn" : "arn:aws:sns:us-west-2:",
  "Message" : "{\"automationData\":{\"test_field\":\"test_value\"}}",
...
}

[Trudy Claspill]

Hello @Kelly Bilodeau 

Welcome to the Atlassian community.

I am just another user of the Atlassian products, not a developer of them or an Atlassian Team Member. I have no information on why it or AWS was developed the way it was. Nor do I have any actual experience with the AWS SNS integration. You could try contacting the Atlassian or AWS support team for more details.