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Need help in how to create a bot user in our jira instance

k-p
July 13, 2023

I want to create a bot users with specific permission to perform some tasks. How to make a bot user

3 answers

0 votes
Sebastian Penhouet
Contributor
November 20, 2025

This is now possible. You can create a ServiceAccount: Understand service accounts | Atlassian Support
You do not need to pay an extra license for a ServiceAccount.

This ServiceAccount can use the API and you can create an API Token for it.

The REST API documentation shows what API token scopes you need per API endpoint: The Jira Software Cloud REST API

0 votes
Andras M
Contributor
December 11, 2023

I think you could create a "real" user and call it Bot, then assign the necessary permissions to it

0 votes
Nic Brough -Adaptavist-
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July 16, 2023

Why do you think you want to create a 'bot account?

What would it be for?

If you want to automate stuff, then you could use automation or a scripting app to do it, which have their own user accounts built in, and can be run as specified users, so you don't need a 'bot user.

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