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Need help crafting a working query for components and statuses

David Barber
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October 5, 2021

Hi, I'm trying to create a query that only pulls tickets in certain statuses and only with a specific component.

Here's the query I'm trying to use:

project = TISSDEV AND component = SOS AND status = "On Hold: Missing Information" OR status = "On Hold: Technical Issue Preventing Development"

The problem I am having is that I'm getting ALL tickets with the statuses above, not just the ones with the SOS component. Can someone please tell me what I am doing wrong?

1 answer

1 vote
Jack Brickey
Community Champion
October 5, 2021

project = TISSDEV AND component = SOS AND status in ("On Hold: Missing Information", status = "On Hold: Technical Issue Preventing Development")

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