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Need advise on an error for my Jira automation rule

CWM
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January 1, 2026

Hi,

I encountered the error of "The fields set during transition aren't available.  Fields ignored: ..." error per screen capture below.  FYI, Assignee field is available in both the Triggered and Target work item.

 

Screenshot 2026-01-02 113014.png

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CWM
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January 1, 2026

I managed to have a work around of splitting the action into 2.  1st is to transition the work item and 2nd assign the work item.

Screenshot 2026-01-02 131923.png

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Trudy Claspill
Community Champion
January 1, 2026

Hello @CWM 

Welcome to the Atlassian community.

What type of Space is the  Space for the item that triggered the rule and for the Space of the item where you are trying to set the Assignee? Click the three dots button next to each Spaces name in the panel on the left and tell us the last two lines in the pop ups.

Do you have a Transmission Screen associated with the Transmission you are executing?

CWM
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January 1, 2026

Hi @Trudy Claspill 

One is Companay-Managed and the other is Team-Managed.  I do not have any transmission screen.

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