Need advise on an error for my Jira automation rule

[CWM]

Hi,

I encountered the error of "The fields set during transition aren't available.  Fields ignored: ..." error per screen capture below.  FYI, Assignee field is available in both the Triggered and Target work item.

[Trudy Claspill · Accepted solution]

Hello @CWM 

Welcome to the Atlassian community.

What type of Space is the  Space for the item that triggered the rule and for the Space of the item where you are trying to set the Assignee? Click the three dots button next to each Spaces name in the panel on the left and tell us the last two lines in the pop ups.

Do you have a Transition Screen associated with the Transition you are executing?

[CWM]

Hi @Trudy Claspill 

One is Companay-Managed and the other is Team-Managed.  I do not have any transmission screen.

[Trudy Claspill]

I meant to type "transition", not "transmission". 

I suspect that the problem could be that without a Transition screen the Assignee field is not available from be changed during the transition.

Using a separate action to change the Assigned is the appropriate work around.

[CWM]

I managed to have a work around of splitting the action into 2.  1st is to transition the work item and 2nd assign the work item.