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Need Organization admin access in Atlassian so that i can be JIRA admin

Maliha
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February 5, 2026

Hi — I need help recovering Atlassian Site / Organization Admin access.
I am a current administrator and space owner, but I don’t have Org Admin permissions and there’s no active site admin available.

Organization: lylahhealth.atlassian.net
Company: Lylah Health

Please advise on verifying ownership and transferring Org Admin access.

 

 

 

* i created the space and am trying to change settings in JIRA but i cannot get in because i am not JIRA admin im not sure how this happened when really its myself (the one who create the space) and one person i added to group later. I need to be able to see Issues tab in JIRA to make necessary changes it looks like to do that i need to be organization admin in atlassian. 

1 answer

1 vote
Trudy Claspill
Community Champion
February 5, 2026

Hello @Maliha 

Welcome to the Atlassian community.

Since we are a user community, we don't have the access needed to find out who the Organization Admins are for your site.

If you are on a paid subscription you should open a support case with Atlassian Technical Support here:

https://support.atlassian.com/contact

If you are on a Free subscription you will need to contact Licensing support by completing and submitting the form here:

https://www.atlassian.com/company/contact/purchasing-licensing#/

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CLOUD
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Product Admin
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