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Need Admin rights, I am the only user, but only have billing rights

R_W_ van Diepen
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January 16, 2026

Hi, I am the only user on my Atlassian site (http://tadexnl.atlassian.net/).
Currently, my account only has Billing rights and I cannot access Products/User Management.
I need Site Admin rights to add Jira Software Free.
Is there a way to enable this for a Free plan?

2 answers

0 votes
R_W_ van Diepen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 16, 2026

Problem Solved. I could add myself to the group and then it worked.

0 votes
Kristian Walker _Adaptavist_
Community Champion
January 16, 2026

Hi R_W_ van Diepen,

I have clicked the Request assistance button to flag your question with Atlassian Support, so that they can review this and come back to you with an answer.

Regards,

Kristian

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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