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My team is not receiving email notifications when someone posts an update to an Atlas project

Shannon Humphries
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February 22, 2024

We are not receiving email notifications when someone posts an update to an Atlas project. We are however still receiving update when a project is created and when risks, learning and decisions are posted.

1 answer

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Michael Yaroshefsky - Visor for Jira
Atlassian Partner
February 22, 2024

Hi @Shannon Humphries

 

You can try one of the following solutions:

  1. Use Jira's notification helper if you're an adminhttps://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/#Notification-Helper
  2. Configure your notification schemes https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

I hope this helps,

Michael

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