Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

My tasks are not showing up in the backlog page if they are not in the In progress page

Danika Weiser November 26, 2025

I updated my workflow to below - Screenshot 2025-11-26 144938.png

Now when I assign a the status of intake or Scheduled and assign a sprint in the list tab, it doesn't show up in the backlog tab. If I change it to from In Progress to Scheduled while I am looking at the backlog board, this is the error I get but I don't know how to change the filters so I can see everything assigned. 

Screenshot 2025-11-26 145502.pngScreenshot 2025-11-26 145644.png

1 answer

0 votes
John Funk
Community Champion
November 26, 2025

Hi Danika,

Can you share a screenshot of your have mapped the statuses to the board? 

Danika Weiser November 26, 2025

Is this helpful? Backlog.pngList.png

John Funk
Community Champion
November 26, 2025

No, that is not the mapping of the statuses to columns on the board. You need to go into Board settings to see that. 

Danika Weiser November 26, 2025

I'm not able to find the board settings. All I see is "configure board" and when I click on that, it brings me to this. Screenshot 2025-11-26 155905.png

Trudy Claspill
Community Champion
November 26, 2025

@Danika Weiser 

Welcome to the community.

Click the ... button next to the board name and then select Board Settings.

Screenshot 2025-11-26 at 2.00.26 PM.png

 

Expand Layout and select Columns.

Screenshot 2025-11-26 at 2.01.52 PM.png

 

On the right it will show how the Statuses in your workflow have been mapped to Columns in your Active Sprints view.

When the board was initially created it would have automatically mapped the Statuses available at that time to columns on the board.

If you have added new Statuses to the workflow, those don't automatically get mapped to columns. Instead they appear in the Unmapped statuses area on the left.

Items in those unmapped statuses will not display in the Backlog or the Active Sprints board.

You need to drag Statuses from that area to columns on the right. Then items in those statuses will be visible in the Backlog and on the Board.

Screenshot 2025-11-26 at 2.05.50 PM.png

Like # people like this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events