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My "Create Sprint" button has disappeared - no permissions changes

Wendy Umbriac
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December 5, 2025

I have no "Create Sprint" button at the top of my Backlog page.

I had a cloud premium trial where I successfully created multiple sprints using the "Create Sprint" button over the last month.  Now that the trial has reverted to "free" the "Create Sprint Button" no longer appears.  I am the owner and administrator - no permissions have changed from when this worked.

Please assist.  I would like to keep using Jira until our purchase order can go through.

 

image.png

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1 answer

2 votes
Trudy Claspill
Community Champion
December 5, 2025

Hello @Wendy Umbriac 

Your screen image does not include the top of the Backlog list section of the Backlog Screen. That is where the Create Sprint button would appear.

Do you see it there?

Screenshot 2025-12-05 at 9.50.18 AM.png

Wendy Umbriac
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 5, 2025

Found it!  Thank you so much!!

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Trudy Claspill
Community Champion
December 5, 2025

That's great! Glad I could help.

If my responses helped you address your problem, please consider clicking on the Accept Answer button. That will mark your Question as Solved which helps others searching the community find posts with validated responses.

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