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My account is unable to fulfill certain permissions.

Deleted user July 3, 2023

Hello, currently I am unable to mention anyone while making a comment on my Jira account. Additionally, I am unable to add any watchers to a task. Although I have an admin role, I am unable to perform these actions. How can I resolve this?

iScreen Shoter - 20230703212604854.png

1 answer

2 votes
Walter Buggenhout
Community Champion
July 3, 2023

Hi @[deleted],

Most commonly, if you cannot mention people or browse user lists, that is because you don't have the browse users global permission.

With admin permissions, you should be able to verify it that's the case in Jira Settings > System > Global Permissions.

Hope this helps! 

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