My Project open tickets panel has a new name filter I don't want, how do I remove the names?

[Stephanie Short]

[Rilwan Ahmed · Accepted solution]

Hi @Stephanie Short ,

Welcome to the community !!

Queues are present in Jira Service Management. To modify the fields displayed on the queues, Open the queue, click Edit Queue and in Columns section, add/remove the required. 

 

[Stephanie Short]

Hi Rilwan - thank you! I don't seem to have that option.

[Rilwan Ahmed]

Hi @Stephanie Short 

You should contact your project admins or the jira admins to do that. 

[Stephanie Short]

Will do - thank you!

[Stephanie Short · Accepted solution]

Hi! no, it's from my home page as JIRA Service Management.

[Laurie Sciutti · Accepted solution]

Hi @Stephanie Short and welcome!  Is this from an issue search screen or a gadget or something else?  If from an issue search screen, choose the Columns button and uncheck the columns that you don't want to see...