Moving issues between projects isue types in duplicates

[Nathan C]

When I move issues between projects, in the bulk edit / migrate wizard, I can see my issues are somehow split in different groups when they actually have the same issuetype. 

Is there a reason for that? They're from the same project, and in the same issuetype, so I don't understand the logic behind it. 

It gets pretty long to edit this when more than 500 issues are split in groups of as low as 1 issue...

[Trudy Claspill]

Hello @Nathan C 

Welcome to the Atlassian community.

What was the filter that you used to select the issues? Are they all from the same source project?

[Nathan C]

Hi Trudy,

Thanks for the quick reply.
Yes they are all from the same source project.

[Trudy Claspill]

Thank you for that additional information.

What is the type of the source project and the type of the destination project? Team managed or Company managed, and Software, Service, or Business.

Please walk us through what you did.

What screen did you start on?

What filter are you using to select the issues?

How did you initiate the bulk change?

What options did you select as you stepped through the bulk change process?

So far I have not been able to replicate what you have observed using these steps:

1. Navigate to Filters > Search work items

2. Enter a JQL to select all the issues of one type from one project:
project=AAA and type=Bug

3. Click ... in the upper right corner and select Bulk change work items

4. Select all issues and click Next

5. Select Move Issues and click Next

I then see a screen with just one of the selection areas like you showed in your image.

[Nathan C]

I'm moving issues between a team-managed project and a company-managed project. 

I'm moving all issues based on their parent EPIC, using this type of query : 

(issue = projectKeyA-XXXX OR parent = projectKeyA-XXXX)

OR (issue = projectKeyA-YYYY OR parent = projectKeyA-YYYY)

This gives me the EPIC and all its children. 

I then use a Bulk Change "Bulk Change work items" by clicking on the 3 dots menu in the seach result page (...). 

In the bulk change menu, I select the "move issues". 

I'm then redirected to the "Operation Details" page where I see the multiple selection areas for the same issuetypes like shown in my screenshot.

[Trudy Claspill]

Thank you for those details @Nathan C .

I was able to recreate your experience. What I am observing is that I see the child issue type (i.e. Bug) once for each Epic that has that type of child issue. 

I created a filter to select two Epics and their child Bug issues. One of the Epics has just 1 child Bug issue and the other has 2 child Bug issues. I end up with this:

I tried the same thing with a Company Managed project. It did not show an entry per child-type per Epic. This happened only with the Team Managed project.

I recommend that you open a support case with Atlassian Technical Support to find out if this is intentional functionality or a bug. It would be wonderful if you report back here what you learn. Support cases can be opened at

https://support.atlassian.com/contact/#/