Move closed tickets out of board

[Joao Borges]

Hi there

I am not able to move a ticket out of the board. Tickets is been sitting there for 3 weeks. I did change the project settings to 

    Hide completed older than 1 week  

Under  "General and Filter"

But its been 3 weeks already and the ticket still there - any reason ?

Thanks 

[John Funk]

Hi Joao - What type of project is it? Next-gen? Classic Software?

[Joao Borges]

Classic Software @John Funk 

[John Funk]

Do you do releases on the project/board?

[Joao Borges]

No releases... just a simple board where tickets closed after a week, gets removed from the board

[John Funk]

It might be easiest to just add a sub-filter to the board to not show them after a specific time. 

[Joao Borges]

How could i add a subfilter ?

[John Funk]

Got to Board > Settings > General

You should see the Sub-filter section at the bottom of the screen.