Move Task to the right column after a status update from SAP CALM API

[quteiba.alsalaa]

I used this instruction to basically synchronise tasks, which are created in SAP CALM with Jira, i can update the Priority of task in CALM and this will be updated in Jira -> this works fine, the problem is that the Status of the task are not really updated, so when i update a status in CALM for example from In Progress to Done: Then this status is not really updated in Jira and the task is not moved to the right Column:

PS: i changed the links to XXXXX for Security

• is this what í'm trying to achieve a possible task? this sounds yes for me -> but i can not solve it

i used Postman to get the request of what the status of the transition -> this is what i recieved:

{

    "expand": "transitions",

    "transitions": [

        {

            "id": "11",

            "name": "Backlog",

            "to": {

                "self": "XXX",

                "description": "",

                "iconUrl": "XXX",

                "name": "Backlog",

                "id": "10003",

                "statusCategory": {

                    "self": XXX",

                    "id": 2,

                    "key": "new",

                    "colorName": "blue-gray",

                    "name": "To Do"

                }

            },

            "hasScreen": false,

            "isGlobal": true,

            "isInitial": false,

            "isAvailable": true,

            "isConditional": false,

            "isLooped": false

        },

        {

            "id": "21",

            "name": "Selected for Development",

            "to": {

                "self": "XXXXX",

                "description": "",

                "iconUrl": "XXXX",

                "name": "Selected for Development",

                "id": "10004",

                "statusCategory": {

                    "self": "XXXXX",

                    "id": 2,

                    "key": "new",

                    "colorName": "blue-gray",

                    "name": "To Do"

                }

            },

            "hasScreen": false,

            "isGlobal": true,

            "isInitial": false,

            "isAvailable": true,

            "isConditional": false,

            "isLooped": false

        },

        {

            "id": "31",

            "name": "In Progress",

            "to": {

                "self": "XXXX",

                "description": "This issue is being actively worked on at the moment by the assignee.",

                "iconUrl": "XXXX",

                "name": "In Progress",

                "id": "3",

                "statusCategory": {

                    "self": "XXXX",

                    "id": 4,

                    "key": "indeterminate",

                    "colorName": "yellow",

                    "name": "In Progress"

                }

            },

            "hasScreen": false,

            "isGlobal": true,

            "isInitial": false,

            "isAvailable": true,

            "isConditional": false,

            "isLooped": false

        },

        {

            "id": "41",

            "name": "Done",

            "to": {

                "self": "XXXXX",

                "description": "",

                "iconUrl": "XXXX",

                "name": "Done",

                "id": "10005",

                "statusCategory": {

                    "self": "XXX",

                    "id": 3,

                    "key": "done",

                    "colorName": "green",

                    "name": "Done"

                }

            },

            "hasScreen": false,

            "isGlobal": true,

            "isInitial": false,

            "isAvailable": true,

            "isConditional": false,

            "isLooped": false

        },

        {

            "id": "51",

            "name": "Not Relevant",

            "to": {

                "self": "XXXX",

                "description": "This status is managed internally by Jira",

                "iconUrl": "XXXX",

                "name": "Not Relevant",

                "id": "10278",

                "statusCategory": {

                    "self": "XXXXX",

                    "id": 4,

                    "key": "indeterminate",

                    "colorName": "yellow",

                    "name": "In Progress"

                }

            },

            "hasScreen": false,

            "isGlobal": true,

            "isInitial": false,

            "isAvailable": true,

            "isConditional": false,

            "isLooped": false

        }

    ]

}

• My External API Mapping rule in SAP CALM, looks like this, can anyone help me with that? so that i can update the task status from CALM into Jira: Done (CALM) -> Done(Jira) -> task is moved to Kanbanboard with Column Done
• {
  "_information": {
  "_version": "REST API v3",
  "_source": "SAP Cloud ALM Task",
  "_destination": "Jira Task",
  "_name": "SAP Cloud ALM Task to Jira Task",
  "_comment": ""
  },
  "switches": [
  {
  "name": "switchType",
  "cases": [
  { "when": "CALMREQU", "then": "Requirement" },
  { "when": "CALMDEF", "then": "Defect" },
  { "when": "CALMUS", "then": "User Story" },
  { "when": "CALMTASK", "then": "Project Task" },
  { "when": "CALMTMPL", "then": "Template" }
  ],
  "default": "Project Task"
  },
  {
  "name": "switchLink",
  "cases": [
  { "when": "CALMREQU", "then": "ptmRequirement-management?sap-app-origin-hint=&tile=PTMREQ&" },
  { "when": "CALMDEF", "then": "ptmDefect-management?sap-app-origin-hint=&tile=PTMDEF&" },
  { "when": "CALMUS", "then": "task-management?sap-ui-app-id-hint=com.sap.calm.imp.tkm.ui&" },
  { "when": "CALMTASK", "then": "task-management?sap-ui-app-id-hint=com.sap.calm.imp.tkm.ui&" }
  ],
  "default": "task-management?sap-ui-app-id-hint=com.sap.calm.imp.tkm.ui&"
  },
  {
  "name": "switchPriority",
  "cases": [
  { "when": 10, "then": "Highest" },
  { "when": 20, "then": "High" },
  { "when": 30, "then": "Medium" },
  { "when": 40, "then": "Low" },
  { "when": 50, "then": "Lowest" }
  ],
  "default": "Lowest"
  },
  {
  "name": "switchStatus",
  "cases": [
  { "when": "CIPREQUINP", "then": "In Progress" },
  { "when": "CIPREQUNO", "then": "Not Relevant" },
  { "when": "CIPREQUBLK", "then": "Blocked" },
  { "when": "CIPTKINP", "then": "In Progress" },
  { "when": "CIPTKNO", "then": "Not Relevant" },
  { "when": "CIPTKBLK", "then": "Blocked" },
  { "when": "CIPTKCLOSE", "then": "Done" },
  { "when": "CIPDFCTINP", "then": "In Progress" },
  { "when": "CIPDFCTBLK", "then": "Blocked" },
  { "when": "CIPDFCTDONE", "then": "Done" },
  { "when": "CIPUSINP", "then": "In Progress" },
  { "when": "CIPUSNO", "then": "Not Relevant" },
  { "when": "CIPUSBLK", "then": "Blocked" },
  { "when": "CIPUSCLOSE", "then": "Done" }
  ],
  "default": "Open"
  },
  {
  "name": "switchTransition",
  "cases": [
  { "when": "CIPTKINP", "then": "31" },
  { "when": "CIPTKCLOSE", "then": "41" },
  { "when": "CIPTKNO", "then": "51" },
  { "when": "CIPREQUINP", "then": "31" },
  { "when": "CIPREQUNO", "then": "51" },
  { "when": "CIPREQUBLK", "then": "41" },
  { "when": "CIPDFCTINP", "then": "31" },
  { "when": "CIPDFCTBLK", "then": "41" },
  { "when": "CIPDFCTDONE", "then": "41" },
  { "when": "CIPUSINP", "then": "31" },
  { "when": "CIPUSBLK", "then": "41" },
  { "when": "CIPUSCLOSE", "then": "41" }
  ],
  "default": ""
  }
  ],
  "structure": {
  "request": {
  "fields": {
  "summary": "[SAP Cloud ALM ${SWITCH(switchType,type)}] #{title}",
  "customfield_10049": "#{id}",
  "issuetype": { "name": "Task" },
  "project": { "key": "#{@USER_VAR(projectId)}" },
  "description": {
  "type": "doc",
  "version": 1,
  "content": [
  {
  "type": "paragraph",
  "content": [
  {
  "text": "Type: ${SWITCH(switchType,type)}\n\nProject ID: #{projectId}\n\nStatus: ${SWITCH(switchStatus,status)} \n\nDescription: #{description}\n\nScope Name: #{scopeName}\n\nDue Date: #{dueDate}",
  "type": "text"
  }
  ]
  },
  {
  "type": "paragraph",
  "content": [
  {
  "type": "text",
  "text": "Direct Link",
  "marks": [
  {
  "type": "link",
  "attrs": {
  "href": "#{@CLOUD_ALM_URL}/launchpad#${SWITCH(switchLink,type)}/taskDetail/#{id}"
  }
  }
  ]
  }
  ]
  }
  ]
  },
  "priority": { "name": "${SWITCH(switchPriority,priorityId)}" },
  "labels": ["#{workstream}"],
  "assignee": { "accountId": "632adf49234d44d406cf77bb" }
  }
  },
  "response": {
  "displayUrl": "#{self}",
  "externalNumber": "#{key}",
  "externalId": "#{id}"
  }
  },
  "eventTypeMapping": {
  "_comment": "Specific event type mapping",
  "operationMappings": [
  {
  "eventType": "TASK.CREATED",
  "operation": "POST",
  "responseRoot": "",
  "externalIdProperty": "/id"
  },
  {
  "eventType": "TASK.UPDATED",
  "operation": "PUT",
  "responseRoot": "",
  "path": "/#{@CLOUD_ALM_EXTERNAL_ID}",
  "structure": {
  "request": {
  "fields": {
  "description": {
  "type": "doc",
  "version": 1,
  "content": [
  {
  "type": "paragraph",
  "content": [
  {
  "text": "Type: ${SWITCH(switchType,type)}\n\nProject ID: #{projectId}\n\nStatus: ${SWITCH(switchStatus,status)} \n\nDescription: #{description}\n\nScope Name: #{scopeName}\n\nDue Date: #{dueDate}",
  "type": "text"
  }
  ]
  },
  {
  "type": "paragraph",
  "content": [
  {
  "type": "text",
  "text": "Direct Link",
  "marks": [
  {
  "type": "link",
  "attrs": {
  "href": "#{@CLOUD_ALM_URL}/launchpad#${SWITCH(switchLink,type)}/taskDetail/#{id}"
  }
  }
  ]
  }
  ]
  }
  ]
  },
  "priority": { "name": "${SWITCH(switchPriority,priorityId)}" },
  "labels": ["#{workstream}"]
  }
  },
  "response": { "taskUpdated": true }
  }
  },
  {
  "eventType": "TASK.UPDATED",
  "operation": "POST",
  "path": "/#{@CLOUD_ALM_EXTERNAL_ID}/transitions",
  "responseRoot": "",
  "structure": {
  "request": {
  "transitions": {
  "id": "${SWITCH(switchTransition,status)}"
  }
  },
  "response": {
  "transitionDone": true
  }
  }
  },
  {
  "eventType": "TASK.DELETED",
  "operation": "DELETE",
  "responseRoot": "",
  "path": "/#{@CLOUD_ALM_EXTERNAL_ID}",
  "structure": {
  "request": {},
  "response": { "taskDeleted": true }
  }
  }
  ]
  }
  }

[Cao Hieu]

Does anyone have answer for it? I'm interesting too.

I have check and saw that when update status of SAP ticket, they not trigger the event TASK.UPDATE