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Missing Sprint in Release Burndown

Waqas Aleem April 18, 2019

Hi,

I having trouble with Sprint Burndown Report. The release was completed in 2 sprints. The report shows only 1 sprint. Total story points completed in two sprints are also shown as if they were completed in one sprint.

Please advise.

missing-sprint.png

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Tinker Fadoua
Community Champion
April 18, 2019

@Waqas Aleem 

What web browser are you using?

When you click on the Light Green Bar what information are you seeing? Because it looks like something is missing it shouldn't be the only bar you see

Best,

Fadoua

Waqas Aleem April 22, 2019

Thanks for responding.

I tried both Chrome and IE. Click on the light-green bar shows name and stats of the 2nd sprint. The stats show that all 400 story points were completed in the 2nd sprint which is not the case.

The baseline scrum board from where I am running this report, shows both sprints.

Tinker Fadoua
Community Champion
April 22, 2019

@Waqas Aleem  Are both sprints still running?

Are you a cloud or server user? if cloud is this a next-gen project?

Best,

Fadoua

Waqas Aleem April 22, 2019

I am using Cloud Jira and this is 'Software' project.

Both sprints, though completed and start/finish date recorded, are still active. I did not finish these sprints by performing the 'Complete' action from the backlog.

Tinker Fadoua
Community Champion
April 23, 2019

@Waqas Aleem  that could be the problem. If they are still active you will be getting the wrong information which is already the case.

Please try the following:

https://confluence.atlassian.com/jirakb/release-burndown-report-shows-total-story-points-mismatch-844236774.html

Best,

Fadoua

Waqas Aleem April 23, 2019

Thanks for the tip. I closed both sprints but the problem persists. Any further advice please?

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