Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Migration from a Company Managed to a Team Managed JIRA Board

Soundarya Rangarajan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 13, 2023

Hello All 

I have a use case where I would like to migrate all my issues from a Current Active Company managed board to a new refined Team managed Board. 

My requirements are - 

1. During migration the users associated with the tickets (Assignee, Reporter, Project Lead, Watchers and other Users tagged in comments) shouldn't get notifications 

2. The Assignee, Reporter and Comment fields should get mapped same as the original board (eg, If Board one has ticket OBT-1 with X as reporter, Y as assignee and Z tagged in comments the same should get carried over in my new board including the tikcet number. )

3. As of now the board is private, I want to finish all my migrations and then make it live for all users and then add them to the board. 

My configuration so far - 

1. I have replicated the same workflow and status options for the new board, intruder to keep the status and transitions smooth.

2. All original fields from the source board are replicated on the target board with the same data type but new field labels.

My approach so far- 

My methodology has been to export all issues sprint wise, in CSV format, and then use JIRA CSV Import to import issues in the new board.

Issues faced So far - 

1. First migration, I changed renderation to not allow notification, yet users got notified and not for all tickets only for a handful in a very random fashion.

2. Second Migration, My users did not get mapped as expected and I got User not imported error. 

3. Third Migration, My description field did not get carried over 

If you have any pointers, please let me know how can achieve this as close to perfect as possible. 

 

1 answer

1 accepted

0 votes
Answer accepted
Dave Mathijs
Community Champion
June 13, 2023

Hi @Soundarya Rangarajan 

This support articles provided you some things to keep in mind when migrating the project type: Migrate between team-managed and company-managed projects

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events