We have a server that has been running Jira for a long time now and has about 90 users who all have their accounts setup and history, with the correct groups all configured for them.
I would like to move to a delegated LDAP authentication approach to make the manging of those users easier.... i.e. IT maintaining user account in AD, disabling them when they leave, freeing the license and closing access automatically for us, without having to get involved.
I have setup a delegated LDAP authentication directory, and that seems to work. Well I say it seems to work, it verifies my users against the ACL that has been created that has all the correct users a member of.
I am now trying to test the process of migrating the users across. I have tried the migration option in the directory screen and moved all users across. I then try to login with my normal account which has been migrated, and the authentication side works, but the login fails and gives me an Opps screen. Looking into the logs I can see...
2020-12-03 08:25:59,003-0800 http-nio-8080-exec-2 ERROR [o.a.c.c.C.[.[.[/].[jsp.login_jsp]] Servlet.service() for servlet [jsp.login_jsp] in context with path [] threw exception
java.lang.IllegalArgumentException: guid should be of length 32 (as encoded by getGUIDAsString)
at com.google.common.base.Preconditions.checkArgument(Preconditions.java:141)
at com.atlassian.crowd.directory.ldap.util.GuidHelper.encodeGUIDForSearch(GuidHelper.java:73)
...
2020-12-03 08:25:59,081-0800 http-nio-8080-exec-2 ERROR [c.a.j.web.servlet.InternalServerErrorServlet] {errorId=4fc8eeb8-ed23-43c2-a1bb-57af5dea0335, interpretedMsg=, cause=java.lang.IllegalArgumentException: guid should be of length 32 (as encoded by getGUIDAsString), stacktrace=java.lang.IllegalArgumentException: guid should be of length 32 (as encoded by getGUIDAsString)
at com.google.common.base.Preconditions.checkArgument(Preconditions.java:141)
Too me this looks like the user that it has migrated across from the internal to the LDAP auth group, is missing an ID.... Correct?
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