Migration backup is missing in dev environment.

[somaganinaresh]

When i took the backup from dev environment after that the backup file is missing can any please help me on this issue.

[Earl McCutcheon · Accepted solution]

Hello @somaganinaresh ,

Thanks for reaching out, and as a referance point details on the export can be seen in the following document:

• https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html

As noted the backup will be stored within the export subdirectory of the Jira application home directory.   Check and verify if the file exists in this location.

If you check in this location, and the file is not present after creating the backup, there could be a permissions error occuring preventing the file from being created correctly, and the following documents detail permission settings to check:

• https://confluence.atlassian.com/jirakb/how-to-fix-directory-permissions-in-linux-for-jira-server-829048437.html
• https://confluence.atlassian.com/adminjiraserver/running-jira-applications-as-a-windows-service-938847902.html

Regards,
Earl