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Migration - Destination cloud site dropdown disabled and error 403

Thais Sales
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August 1, 2023

Hi everyone

 

I'm trying to run a test migration with the JCMA

When I get to the point to choose the cloud site I want to migrate to, the dropdown is disabled and there are two buttons underneath it with the options:

Choose cloud site

Get Jira Cloud trial

Both of which return a Error 403 screen

403 ERROR

The request could not be satisfied.


Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.


Generated by cloudfront (CloudFront)
Request ID:

I can login normally using the id.atlassian.com url in other tabs

Does anyone know what is happening? I did not find anything related to this specific situation

 

1 answer

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Thais Sales
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 2, 2023

The issue solved itself it seems, problably some temporaly problem with the atlassian server

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