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Migrating Jira server

Gan Rilla
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December 1, 2020

So we currently have a Jira server with service desk that we want to migrate. Having a look at what is installed, it looks like the service desk installer also installs Jira. Can I confirm this is the case or do you need to install Jira and then JSD?

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 4, 2020

You are correct, you can just use the Jira Service Management (formerly known as Jira Service Desk) installation package.  Found at https://www.atlassian.com/software/jira/service-management/download

This installation package includes the Jira Core base in addition to the Jira Service Management application.  I would recommend just using this as it will save you an extra step of having to install the Jira Service Management obr file after Jira core is installed.

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