Hi! I guess, that's easy, but I'm out of options to resolve myself.
I have a rule which should send a comment tagging for example an issue reporter.
I'm using this
[~accountId:{{user field name.accountId}}]
from https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/
So my text in automation is
[~accountId:{{reporter.accountId}}] Please check that description has ....
But the actual comment looks like
[~accountId:JIRAUSER15702] Please check that description has ....
Instead of giving me standard mention with clickable name like if I've been typing @amakarovsky
I'm on Data Center 8.7.1
All the options you mention are based on Cloud, for DC, this should work:
[~{{issue.assignee.name}}]
Change "assignee" to the relevant field (eg. reporter, etc).
Or if it's a username, this should work:
[~UserName]
If I recall correctly, it uses keys instead of usernames, but yeah cloud != dc.
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