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Make specific tickets private

Lakshmi CH
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April 19, 2022

Hi Team,

 How to make specific jira tickets private so that only the reporter and the assignee can see these tickets ?

Thanks!

Lakshmi

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Sam Bartolome
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 19, 2022

Hi @Lakshmi CH 

You should created a security level associated with those users to gain access to (reporter and assignee).

Afterwards assign the correspondent security level to the specific ticket you would like to.

 

If all tickets need to have the above requirement, you can set the default security level on the screen and field configuration

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