Make an existing Board or Project Private so only to people you add to the board can view it.

[Mark Palacio]

When you create a new board you can set permissions, including making it private.

I have 2 active boards (on team managed, one company managed) created by other admins where they weren't set to Private and therefore are visible to other clients viewing their boards.

Jira help suggests that these are in Project settings but they don't appear to be and no other menu seems to offer this functionality.

Thanks in advance.

[Chitra Nagdeo · Accepted solution]

Hi @Mark Palacio ,

Thank you for reach out Atlassian community!

I understand you want to make a Board private for Boards in Company managed and Team managed projects. Please note Boards are just a visual representation of issues/workitem fetched by the Board filter query and column mapping. 

Company Managed Project

Make the filter associated with the Board as Private and allow only certain group of users access to View the Filter, the same permission will be applied on the Board. Make sure the users who have Viewer permission on the Filter also have Browse project permission for the Projects the Board is fetching issues from.

To know the Filter associated to Board 

- Configure Board --> General --> Board filter

To check who is the Owner of the Filter (Only owner of the Filter can Edit Filter permission)

- Navigate https://<your_domain>.atlassian.net/secure/admin/filters/ViewSharedFilters.jspa and search with the Filter name

Team Managed Project

To make a team-managed project and its board private in Jira, you need to adjust the project's access settings. Specifically, you'll need to set the project access to "Private" and then manage who has access by adding users or groups. This will restrict visibility to only those explicitly granted access. Article: Team-managed project permissions

To perform all the actions I have suggested here, make sure you are Jira Administartor for the instance. If you are not the Product Admin for Jira, please ask the Orgadmin/site admin to grant to Jira Administrator privilege  refer Make someone an app admin

I hope this helps, Have a good day!

Thanks and Regards

Chitra Nagdeo

Atlassian Cloud Support
ATLASSIAN

[Nikola Perisic · Accepted solution]

Welcome @Mark Palacio 

For team managed project - you need to change the access to Private - only the users added to the project will see it.

For company managed - you need to change the filter in board settings and limit the viewers - this can either be project, user, group or organization.

[Mark Palacio]

Thank you for your feedback.

For team managed, I cannot find where I can make this the change to Private, it is not visible in the Project Settings for me.

[Nikola Perisic]

You need to be a project administrator on team managed project to have the Access section enabled. Someone that is another project admin, need to add you as Administrators role as well.

[Priyanka Khare]

I agree @Nikola Perisic 

[Mark Palacio]

I am org admin of the Jira instance... I have also set myself to admin of the board and the option it's still not appearing in Project Settings screen.

However, when in this screen, hovering over the expand menu on the left, a new menu appeared that included 'Access' and I was able to change it there.

Not great UX in the new UI from Jira :) 

Thanks for your help.

[Chitra Nagdeo]

Hey @Mark Palacio ,

I believe you are on Jira new navigation UI and want to access Project setting page. Refer below screenshot 

Regards

Chitra Nagdeo

[Mark Palacio]

Thank you Chitra

[Chitra Nagdeo]

Welcome @Mark Palacio 

It will take sometime to adjust to new UI 👍🏻

[Mark Palacio · Accepted solution]

Here was the answer for Company Managed... hidden menu in collapsed sidebar. 

[Priyanka Khare]

  To change the privacy settings of a board in Jira, you typically need to adjust the Board settings directly rather than the Project settings. Here's what you can do:

1. Go to the board you want to change.
2. Click on the three dots (More options) in the top-right corner.
3. Select Board settings.
4. Under General, you should find the Filter section. If the filter is shared with other projects or groups, you may need to adjust its visibility by modifying the filter’s permissions in the Filters settings.
5. You can also check the Permissions in the board settings to restrict access.

If it's a company-managed project, you may need to adjust the permissions in the Project settings as well, but the board’s filter settings will have the biggest impact on visibility.

[Mark Palacio]

This is what I see on 3 dots on the project (I am admin and org admin) ... no 'Board Settings'. The UI has changed significantly and there's quite a lot that's moved.