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Make all the issues non-editable after issue is closed

Satish M October 3, 2022

I have created an issue, and issue is closed. After closing the issue it should not be editable.

How can I do this..

 

 

2 answers

1 vote
Radek Dostál
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October 4, 2022

Talking strictly about specific statuses - the 'jira.issue.editable' property is the one to do this with:

 # https://confluence.atlassian.com/adminjiraserver/workflow-properties-938847526.html

 

So, on the workflow, add this property with 'true' value to the Closed status, and any issue in it should now be uneditable.

0 votes
Andrew Laden
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October 13, 2022

There is a trick I use as well in some cases.

In the edit screen for the issue type, remove all the fields that you want to lock down. (could be all fields)

Then create a looping transition (transition that loops back to the calling status) and give that transition a transition screen with the field you want to edit. So instead of using the built in "edit" button, the user has to use the transition to update the ticket.

Then put conditions on the transition as desired to prevent it from being used when the ticket is in a closed state.

Another benefit is you can add validators to make sure that what was edited meets whatever requirements you want. 

Its a neat little trick.

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