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Lost access to boards

AKALJOT SINGH
January 16, 2026

We use Jira to manage our various projects and use boards for our sprints, we all had access to them yesterday but have all found to not have access to them anymore this morning.
Opening a board presents the following message, but the administrator also has no access to it:
image.png

I have also noticed that the projects seem to be opening within Jira Product Discovery instead of classic Jira like it used to.

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2 votes
Answer accepted
AKALJOT SINGH
January 16, 2026

Issue has been resolved by customer service.

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